Support
Need help with AntiqueSnap? Whether it’s about identifying antiques, reviewing value ranges, comparing market listings, or managing your subscription, we’re here to help.
Contact Us
For all support inquiries, please email us at:
hello@eversight.ioWe typically respond within 1–2 business days.
Frequently Asked Questions
How does AntiqueSnap identify antiques by photo or picture?
AntiqueSnap uses AI-powered image analysis to identify antiques from a single photo or picture. It returns a likely identification along with age, origin, material, style, condition details, and similar market listings.
How accurate are the value ranges?
Value ranges are guidance estimates based on comparable market listings from auction houses, dealers, and marketplaces. They are not formal appraisals and should be used as a starting point for research.
What can AntiqueSnap help me do?
AntiqueSnap can identify antiques from a single photo, show estimated value ranges and appraisal guidance, compare similar market listings, review likely age and material details, and help you save scans in one organized collection history.
What does the Premium subscription include?
Upgrade to Premium for unlimited scans, expanded market insights, and priority support.
How do I cancel my subscription?
You can cancel your subscription at any time through your Apple ID account settings. Go to Settings > Apple ID > Subscriptions on your device.
Can I request a refund?
Refunds are handled by Apple. You can request a refund through Apple's Report a Problem page or by contacting Apple Support directly.
Is AntiqueSnap a professional antique appraisal service?
AntiqueSnap provides antique appraisal guidance and estimated value ranges. It is not a substitute for a certified professional appraisal, especially for insurance, legal, or high-stakes decisions.